What our Customers say...

Testimonials

This company could not have been more polite! They came into my family's home and treated the entire property with the utmost care!

After a tree limb crashed through our kitchen window in Harrisville, RI during last weeks storm, we needed it to be boarded up and fast. We called SERVPRO of Northern Rhode Island who was there the same day. Thank you Don and Tina Mckendall!  

I worked with SERVPRO when they cleaned a kitchen hood at the pool club I work for. I was very happy with the work they did and with my experiences while in contact with representatives of the company, and I look forward to working with SERVPRO again this summer.

I called SERVPRO of Northern Rhode after my toilet clogged and started to over flow in my 1 bedroom apartment in Providence, RI. There was water everywhere and I didn't know what to do. Thankfully a crew was there in no time and made the mess look, "Like it never even happened." 

I was sick and tired of the musty smell is my basement and decided to get it checked out. I found out my basement tested positive for mold. I called SERVPRO of Northern Rhode Island who took care of the issue with ease.  

Decided to have my Central Falls home tested for mold after my basement had a funky odor. When the report indicated that there was in fact mold, I contacted SERVPRO of Northern Rhode Island. They were quick and efficient! Thank you very much.

SERVPRO was called to my neighbor's one-story apartment in Pawtucket a few weeks ago after they suffered a grease fire. Besides the initial response by the fire department, you would have never known that SERVPRO was there for three days straight, cleaning and restoring the structure. Great work!

SERVPRO came to my three-story home in Providence after a toilet on the third-floor overflowed. It was amazing to learn that the water had trickled all the way done to the first-floor. SERVPRO informed me of this and made the situation, "Like it never even happened."

My girlfriend and I adopted a sheltered cat a few weeks ago and when we came home the other day, all of my girlfriends beautification products were spread all over the carpeting. I contacted my landlord and they called SERVPRO of Northern Rhode Island. I couldn't believe how quickly they were able to come to my home in North Providence and clean our carpets! Thank you very much.

Thank you SERVPRO for your excellent disaster cleanup service(s)! I thought my house was done for when I came home from vacation and found water all in my basement. Boy, was I wrong!

Went into work and found that my office had been severely flooded. After my building manager instructed me to call SERVPRO, their crews came in and made the disaster, "Like it never even happened."

SERVPRO did a great job remediating my home after the water loss. I could not have been happier with their response as well as their customer service!

Calling SERVPRO of Northern Rhode Island was the best decision I made in a long time. They were professional and prompt, as well as effective in their remediation efforts. Thank you very much.

Mariacristina,

Thank you so much for your generous donation to the contemporary theater company! Donations and memberships help make what we do possible. Your support will create opportunities for the community to create and enjoy theater this summer!

Great communication and follow-through in all aspects of this problem. I have never been so stress free with this type of problem in our home! Amazing!

When I walked into my grandmother's home, I knew that there was something wrong. The smell from the basement was overbearing. After having a mold test done, it was confirmed that there was mold. I was referred to this SERVPRO and I could not have been happier with my decision!

This is the third time we've used SERVPRO and every time it's the same, "Like it never even happened."

Scheduled an air duct cleaning with SERVPRO two days ago. The crews immediately came into my home and ensured me that my air was of the highest quality. Thank you!

Was a little bit weary about leaving strangers in my home while I went to work, but I sure did get lucky with this SERVPRO. Their professionals were very polite and respectful in my home. Thank you very much!

Dameian was great and the worker's were wonderful! I could not have asked for better service!

Dameian Ferretti and his repair team did a terrific job and as promised. Importantly, Dameian was attentive and helpful with the insurance adjuster.

Thank you so much for all your help with my mom & dad's house! 

SERVPRO of Northern Rhode Island did a great job cleaning my home's carpets! I could not believe that they were able to restore my home to its preloss condition.

Just wanted to thank you for your help. Your crew was professional, efficient, and treated me (and my poor home) with dignity and respect. I especially wish to thank Steve, my crew boss, who is knowledgeable and took pains to explain the job and its requirements. I'd also like to thank your tireless workers. I'm very pleased that the problem is gone and repairs are underway! God bless you all! 

All of the team members were friendly, professional, and gave great detail and information on the process. Thank you!

It is unusual when one finds a company such as yours. Dameian and the crew were friendly, trustworthy, and a hard working crew. My thanks for the prompt, considerate, and professional handling of my home. When I went to work, I felt my home was in good hands. Everybody involved worked so hard to clean the house. You certainly need to be commended for having such wonderful workers! 

My office after the holiday Christmas party was an absolute mess. Food and drinks had seeped my office's carpets and I didn't know if there was a company open two days to Christmas. I contacted SERVPRO and sure enough, a representative met me at the office about an hour later. It was taken care of in no time and I was very happy!

Had a small grease fire that I thought was not a big deal. Called SERVPRO of Northern Rhode Island not expecting there to be any soot or smoke damage. After one of the project managers showed me the amount of soot that was actually on my walls, I knew I had made the right decision. Thank you for helping me!

I just wanted to take the time to thank you for going so far above and beyond for my home's remediation. Nobody does what you did anymore and I am touched by the kindness you showed me and the fact you even "cared" enough about my situation to want to extend yourself. I will never forget you or the genuine kindness you showed me. You touched my heart when I had given up on those being any good left in the world. Thank you!

You guys truly did make my mold problem, "Like it never even happened." 

The flooring in my office was absolutely disgusting. Mold, water, and dirt everywhere. SERVPRO of The Attleboros cleaned it like it was nothing. Thank you very much for all that you do!

After the water damage, I could tell there was something wrong in my bedroom closet. Your crew was fast and removed the mold faster than I anticipated. Thank you!

My favorite painting was heavily damaged in my home's grease fire. I didn't know how I was ever going to get it restored back to normal until I called SERVPRO of Northern Rhode Island. They warned me that the restoration of the painting may cause further damage, but I was willing to take the risk. When I arrived back to my home, the painting was as good as new. I couldn't believe it! 

Initially, I did not know what remediation company to call. After doing a search on Google and reading up on local restoration companies, I was lucky to have found SERVPRO of Northern Rhode Island. Great workers with even better customer service. Thank you for everything. 

After the heavy rains, my home experienced severe flooding. I contacted SERVPRO of Northern Rhode Island to help salvage what was left of my basement. Luckily for me, the water was quickly extracted and my belongings that could be salvaged were saved. Thank you SERVPRO!

Nice job cleaning up our basement water damage at our Cumberland home. You extracted the water and cleaned up everything with such care. Thank you SERVPRO of Northern Rhode Island.

Never realized what black mold was until Dave thoroughly explained to me the dangerous they present to me and my family. I could not have been happier that I was referred to SERVPRO to remediate the issue. Thanks!

Great customer service for our commercial cleaning! The crews were very thorough and cleaned with care. Thank you again SERVPRO, you saved us in our time of need!

My home was immediately cleaned once the fire department left. Thank you!

Our commercial property had a disaster from a water damage. We looked for a company that does flood damage and we were referred to you by our insurance agent. You guys did a great job and we want to thank you for your cleanup services!

 

Once I came home and saw that the tree on the side of my home had fallen onto my roof, I knew my home was in trouble. Upon entering my home, water had soaked into my family room carpet. I didn't know what to do until I called SERVPRO of Northern Rhode Island. The project manager who handled my call assured me that a crew would be dispatched in no time and that there was no need to fear. Thank you very much for coming into my home and fixing the problem! 

SERVPRO of Northern Rhode Island was absolutely phenomenal in cleaning the smoke damage from my home's microwave exploding. I am impressed with the level of service and could not have asked for a better cleaning crew to enter my home!

I could not have been happier with the mold remediation job performed by this SERVPRO. Thank you so much!

The hotel business can be very messy. After a few guests stayed at my hotel, their room was a mess and had a foul odor. SERVPRO of Northern Rhode Island responded to my call and quickly remediated the issue so that I could get the room rented out shortly after. Thank you very much for all that you do!

When I moved into my home, I noticed a funky smell coming out of my bedroom closet. After a recent rain shower, the smell had gotten worse and I knew I had to contact someone to get rid of the awful scent. After it was confirmed as mold, I was referred to SERVPRO of Northern Rhode Island. The workers there came to my home, removed the mold, and were delightful in the process. Thank you!

The soot on my kitchen's walls was everywhere. I didn't know what to do. After calling SERVPRO of Northern Rhode Island, I was assured that it would all be taken care of in a matter of no time. I was hesitant at first, but they truly did take care of it and make it, "Like it never even happened." 

SERVPRO of Northern Rhode Island is a top, professional company. When my home had taken damage from the high winds, a tree had fallen on top of my house, causing the heavy rains to flood my family room. SERVPRO came in, remediated the situation, and left my family and I very pleased! You guys are total life savers!

Your company truly does care about the customer. Thank you very much with all that you did at my home!

Upon purchasing my new commercial office building, there was a funky odor in the already stained carpets. Unacceptable for a conducive working environment, I called SERVPRO of Northern Rhode Island to perform a thorough cleaning before any of my employees would be exposed to the atrocious smell. They cleaned the carpets in no time and I was left very satisfied! Thanks a million! 

I was nervous when I arrived to my office and saw SERVPRO of Northern Rhode Island vans. I did not know what happened. Upon entering the building, a project manager informed me of what was going on and whether or not they would be in my way. The crews were very respectable and I appreciated how quickly they resolved the office's issue. Thank you for being so kind. 

SERVPRO of Northern Rhode Island responded immediately to my call after the fire was put out. The crew members were very caring and responsible and I could not have been happier with how they treated my home. Thank you very much.

The temperature yesterday was so unbearable hot that our overuse of the air conditioning unit caused it to catch on fire. SERVPRO of Northern Rhode Island immediately came out to our office after the Fire Department left and cleaned up the soot and smoke damage. Thank you very much! 

After being closed for a week, my business partner and I went back into our building to prepare for the upcoming work week. When we arrived, a pipe had burst, totally flooding and ruining our electrical wiring inside of our office. Panicking, we called SERVPRO of Northern Rhode Island to come and fix our dilemma. Within minutes their crews arrived and we were able to be back up and running within 2 days! Thanks for saving us!

My bedroom had a funky smell for weeks after moving into my new home. Finally, enough was enough. I called SERVPRO of Northern Rhode Island after it was confirmed that it was indeed mold and they made the situation, "Like it never even happened."

Thank you SERVPRO of Northern Rhode Island for coming to my home into the middle of the night and removing the water damage in our home's basement. Your crew was very professional, prompt, and polite. Couldn't be more happy! 

SERVPRO of Northern Rhode Island has some of the most courteous employees I have ever dealt with. They assured me that the remediation process would not be disruptive to my life, and they truly took an interest in my own well-being. Thank you. 

After it was confirmed that the blue and black on my baseboard was in fact mold, I contacted SERVPRO of Northern Rhode Island and they walked me through the remediation process. Thank you for being so considerate!

The high winds from the most recent storm forced a tree onto our roof and the impression allowed the eventual rainfall into our home. After the tree was removed, SERVPRO of Northern Rhode Island was called to remove the water. They truly did make the disaster, "Like it never even happened." 

To prepare for the holiday, I desperately needed to have my carpets cleaned before my family saw how much of a mess my house was. SERVPRO of Northern Rhode Island thoroughly cleaned my carpets and made them look as if they were brand new! Thank you!

I was shocked at how much soot my walls had on it when I used the “soot test kit.” It was a no-brainer for me to contact SERVPRO of Northern Rhode Island after I saw the quality of work you perform from the examples on your website.  

A pipe had burst in my apartment building and I was furious when I was told I needed to evacuate. Not knowing how long this would take to fix, SERVPRO of Northern Rhode Island came in and assured me it would only take a day. You guys were right! Thank you!

My commercial warehouse never looked so clean. The soot and smoke that was all over the building made it unbearable to be in. The crews worked very hard over the weekend to get the soot off of everything! I could not have asked for better service. 

We are very happy with everything done by Phil and his crew. Thank you so much!

SERVPRO of Northern Rhode Island has some of the best customer support I have ever dealt with. They were kind, courteous, and kept me informed about every step of the remediation process. Thank you. 

Coming home to an overflowing toilet was definitely not ideal. Thank you for locating the source and cleaning the mess!

Your services really are excellent! Thank you for coming to my office in the middle of the night. 

Not even our janitorial staff could get rid of the odor that had been present in our office for over a month. After contacting SERVPRO of Northern Rhode Island, their professionals came in immediately and removed any traces of the smell. Great job!!

After the fire to my house, I was sure that my home was cleaned the right way and all of the soot was gone.

Nope.

Thanks to the Soot Damage Test Kit, I found out that my walls were still covered in soot. SERVPRO of Northern Rhode Island came to my home and did what the other company failed to do. And that was to actually CLEAN my home! Thanks again!

The flood at my home was way too large for my son and me to handle. When SERVPRO of Northern Rhode Island arrived, I was instantly relieved because they assured me that I had nothing to worry about. They removed the water in a matter of hours. THANK YOU!

SERVPRO was very professional and prompt after my home had flooded. I will never choose another remediation company! Thanks again!

My landlord decided to use SERVPRO of Northern Rhode Island to fix a pipe that was affecting both my room and my neighbor’s room. They were very considerate and I could not have been happier with the result. 

True professionals who made this process go smoothly. It was a pleasure to have them in my home!

Thank you SERVPRO of Northern Rhode Island for cleaning my home! After the sewage backup, my home was a mess. Your crew came in and truly made it, "like it never even happened."

Post fire in my home's living room, SERVPRO of Northern Rhode Island came to my home and walked me through the entire restoration process. Thanks to their speedy response, my home was cleaned in no time and the result was more money in my pocket.

I cannot express how happy and satisfied I am with the entire cleaning job performed by SERVPRO of Northern Rhode Island. I was amazed, to say the least. Thank you so much!

The flood in my home's basement put a real damper on my week. SERVPRO of Northern Rhode Island came to my home and had the water cleaned up by the weekend. Thank you.

Excellent response to my inquiry regarding mold. I am very impressed with their courteous workers and level of professionalism. 

After the rainstorm, the storm left our basement completely covered in water. SERVPRO of Northern Rhode Island showed up quickly to my home and removed all of the water! Thank you very much! 

I’m so glad I had an ERP with SERVPRO of Northern Rhode Island. After the storm had passed, my building experienced severe water damage in the cellar. All I had to do was to make the call and SERVPRO was there to assist me! Thank you!

I truly did not understand the dangers of mold until I visited SERVPRO of Northern Rhode Islands website. The information on there guided me to reach out to a mold inspection company. Once it was confirmed that it was mold, I knew who to call! Thanks again!

Nothing was more gross than my downstairs bathroom that had overflowed with sewage. Thank you for removing the source and making my bathroom operational again. 

After my microwave exploded, I didn't know what to do. My walls were covered in soot and my floors were flooded from the efforts of the firefighters. Thankfully, I looked up SERVPRO online and sure enough, SERVPRO of Northern Rhode Island turned out to be my savior. Thank you very much! 

Thank you SERVPRO of Northern Rhode Island for cleaning my home! The crew was very prompt, as well as courteous to our current living conditions. My wife and I could not have asked for a better result.

SERVPRO of Northern Rhode Island came into my home and got the job done. I could not figure out what that horrible stench was coming out of my basement and once I saw a black substance on the wall, I knew it was time to call someone. SERVPRO was fast, efficient, as well as effective. Thank you.

How do you keep your trucks so clean!? Always cool to see a sparkling green truck driving on the roads!

You guys did a fantastic job for my wife and I. I thought we were doomed after the water had settled under our carpet in our basement, but your crew assured me they would be able to remediate the problem so that no mold would grow. They did exactly that! Thank you!

Thank you SERVPRO of Northern Rhode Island for cleaning the flooded floor in my apartment building. If we had waited any longer, water would have began to come into my room, which would not have been fun!

Thank you SERVPRO of Northern Rhode Island for removing the water from my home after the rain storm. I thought we were done for and then I decided to call you and it was the best thing I could've done!

SERVPRO was working on my neighbor’s home and was very courteous when I asked them to move their truck so my car could get by. Thank you. 

Thank you SERVPRO of Northern Rhode Island for cleaning my home just before my family came to stay for the weekend. When the pipe broke, I panicked and thought I would have to call off the entire trip. You truly cared about my home and it showed. 

We cannot thank you enough for the sewer clean up. Your crews cleaned us up right away and the smell is finally gone!

When we noticed the leak in our apartment, we immediately contacted our landlord and he referred SERVPRO of Northern Rhode Island. The mess was cleaned up in no time and we were able to get back to our everyday lives. Thank you. 

The broken pipes had leaked all over our office building. We needed water repair right away and you guys got here in a matter of no time! You cleaned up the disaster and completed the restoration so fast! Thank you SERVPRO of Northern Rhode Island!

Great work! The crews cleaned up the water damage in no time, thank you!

Your quick response to our disaster from the frozen pipe leak at our business was great. Thank you SERVPRO of Northern Rhode Island!

The volunteers from your company who showed up to clean the playground at the school did a great job and worked very hard. Everyone here in East Providence, RI saw the trucks and will always remember to SERVPRO of Northern Rhode Island!

All of the team members were friendly, professional, and gave great detail of the remediation process!

After the ice dam disaster we were worried about the mold in our North Kingstown commercial building. Your crews worked hard and we were impressed.

The fire and smoke next to our building made our office smell. Thanks for cleaning up our office and making it smell great.

The damage from the storm did a number to my roof and kitchen. Thanks to SERVPRO of Northern Rhode Island, my house was taken care of in a matter of no time! The crew was personabale and very professional.

The men who worked with us were amazing, and we were more than satisfied.

The disaster restoration response was so fast! Thank you for cleaning our business when we needed you guys the most!

Fire extinguisher dust everywhere! When the fire extinguisher went off, it blew the dust everywhere. Your crews saved our Lincoln Rhode Island house! Thank you for cleaning up the disaster!

When I saw the crew working in my apartment's hallway, I did not think I was going to be able to get to my door. Upon asking them to move, they very politely moved all of their equipment and apologized for being in the way. Thank you.

Thank you for thoroughly cleaning my floors and rugs after my dogs made a complete mess!

All of the rain yesterday seeped into my finished basement. Thanks to swiftness of SERVPRO, my kids were able to play in the basement the next day. Thank you!

Saw the picture of Stormy and Blaze in Pawtucket on Facebook. So great!

I did not realize how hard it WAS to clean up smoke damage in a commercial building. The restoration went very well and your crews cleaned with care.

Thank you for coming into my office and eliminating that horrendous odor that had been lingering around for months.

Our Pawtucket commercial building was a disaster. Your crews worked very hard to clean all of the soot and you cleaned everything up. You seem to clean with such great care and we cannot thank you enough!

When our toilet overflowed, I thought everything in the bathroom was ruined. Thanks to the workers at SERVPRO, you can't even tell that there was an overflow.

Never realized how much mold was in our basement until we called SERVPRO of Northern Rhode Island. Thank you for removing all of it!

Great job helping to clean up our commercial building in East Providence. You got out all the water and your crews cleaned with great care.

We were worried about the mess we had from the flood. Thank you for all your hard work!

I was very surprised at how quickly the crew worked! Great service! Thank you!

Thank you for the clean up at our club house. You got all the water out and cleaned with such great care.

SERVPRO of Northern Rhode was very quick to clean up our home. The team worked very well together and cleaned up everything with care. The carpet cleaning made the carpets look like new! Thank you!

Your staff was great cleaning up our fire damage & restoration. The crews cleaned up everything and got rid of the smoke smell. Thank you!

SERVPRO of Northern Rhode Island really came through when I needed them most. As the snow melted, water started accumulating in my business. You guys were prompt and efficient. Thanks again for the water restoration!

Thanks guys you did a great job at our Cranston office building. You are a great single source to do the whole job. You guys handled with great care in cleaning everything. You are the masters of clean up!

Your rapid response to our water damage flood at our house made us feel much better. Thank you.

Soot removal at its best. Between the smoke cleaning and soot clean up you guys did great. The place was a mess and you even repaired the ceiling too. Thanks for cleaning with such care!

You were very professional and helped my dad out greatly. You cleaned the soot in the house with care and even painted the rooms after the soot damage. You really are a good source for the whole job. SERVPRO restoration all the way!

You guys are great. We thought the soot would never get cleaned up like this. Some items were delicate and you cleaned them up with great care. Thanks!

Thanks for helping us with our flooded basement from all the rain. The cleaning went great too. Your technicians really know what they are doing!

You were here so fast and got all the water out of our flooded basement. My mother was so nervous but you all made her feel at ease! Thank you SERVPRO!

Great attitude by your crews. We were impressed. Thank you!

Your crews worked so hard to clean up our home. Thank you SERVPRO of Northern Rhode Island!

I have used another vendor before, but this time I was impressed by SERVPRO of Northern Rhode Island and the skills they possessed to clean my home's carpet! Thank you!

Your crews worked very fast in cleaning up all the water from the flood in our office building.

Thank you SERVPRO of Northern Rhode Island!

Your staff was great cleaning our flood from the water damage from the leaking supply line in our office building!

Your staff was professional and knew what they were doing. I was very pleased with the quick service!

Great job cleaning up our house from the fire! All crews were respectful and polite and knew what they were doing. Thank you SERVPRO of Northern Rhode Island.

I have to say, all of the crews were great! We had a large clean up to do in a short amount of time and you did it. Our Warwick Rhode Island Office was cleaned up and we were impressed!

Thank you SERVPRO of Northern Rhode Island!

I was nervous when we first called you. After you came out and explained everything to us we felt much better. Thnak you SERVPRO of Northern Rhode Island!

My husband and I were very pleased at the speed and professionalism for the biohazard cleaning at our business location in our office.

SERVPRO of Northern Rhode Island responded quickly to my office building and cleaned up the water damage. The crews were very knowledgeable and polite. They worked very hard and I was impressed.

Thank you so much for the work you and your company did to remediate the water damage at my parent's home. I truly appreciate the time you spent explaining the problems and the actions that your company took to correct them. Since I don't live in Rhode Island and wasn't able to see the damage first hand, your assistance was invaluable to me.