Recent General Posts

Chimney and Fireplace Tips

10/11/2018 (Permalink)

As we approach the winter season in Rhode Island, the simple pleasures of gathering around the fireplace become more and more common. To ensure the safety of yourself and family members, be sure to follow these crucial steps before deciding to light a fire.

Have your fireplace professionally cleaned – According to the National Fire Protection Association, you should have your chimney swept at least once a year by a professional cleaning service. This type of service entails cleaning inside and outside the chimney.

  1. Always cap your chimney – Placing a cap on your chimney prevents outside debris, rain, and even vermin from entering your fireplace.
  2. Burn seasoned wood – Not all wood is safe for your fireplace. If you have any questions about what wood to choose, visit the Chimney Safety Institute of Americawebsite.
  3. Place a small amount of wood in the fire – A small amount of wood generates less smoke. Less smoke is not only beneficial to your own health, but it also means less damage to your chimney.
  4. Place the wood on a metal grate – This allows the air to circulate around the logs.
  5. Use a guard – Placing a guard on both sides of your fireplace can prevent any sparks from flying out and potentially harming yourself or any appliances that are nearby.
  6. Put out the fire safely – After the fire dies down, be sure to bury the logs at the bottom of the fireplace and pour sand on it to ensure that it is out.

Types of Chimney Fires

  • Free Burning: Extremely loud blaze with visible flames and smoke coming out of the chimney top.
  • Slow Burning: Much quieter than a free-burning fire. This type of chimney fire often goes unnoticed since they burn slower and at high temperatures. Slow burning fires are still extremely dangerous.

At SERVPRO of Northern Rhode Island, safety is our #1 concern and we hope that you and your family are able to enjoy the splendors of a fireplace fire this winter season.




SERVPRO Extends PGA Tour Sponsorship through 2020

1/17/2018 (Permalink)

Esmond, RI January 17th, 2018 - SERVPRO has extended their sponsorship with the PGA Tour through the 2020 season, retaining their designation as the official cleanup and restoration company of both the PGA Tour and the Champions Tour according to local entrepreneur Donald McKendall, owner of SERVPRO of Northern Rhode Island. SERVPRO's first event of the 2018 PGA Tour season tees up this week with the Farmers Insurance Open at Torrey Pines Golf Course.

"We are proud, both personally and as a part of the SERVPRO family, to be associated with the prestigious and well-respected PGA Tour," said McKendall. "This sponsorship allows us to showcase our capabilities not only to the communities where PGA events are held, but also to the huge television and online audience that follows the Tour. Both individual property owners and commercial facility owners will have the opportunity to learn about SERVPRO and the services offered as they enjoy watching the world's best players compete on the world's most beautiful golf courses."

Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer, reveals that SERVPRO will have a presence at several PGA Tour tournaments in 2018, including The Players Championship and The TOUR Championship. "In addition, we plan to be involved with First Responder events throughout the PGA Tour year," said Steen.

"SERVPRO is a national leader and provider of fire and water cleanup and restoration services, but each SERVPRO Franchise is a local business, operate by a local business person with ties to the community that he or she serves," says Steen. "The wide and growing audience the PGA Tour commands will learn a SERVPRO professional is available in their local community, ready to respond at a moment's notice if things go wrong at their home or business."

SERVPRO of Northern Rhode Island specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened." for both commercial and residential customers. For more information on SERVPRO of Northern Rhode Island, please contact Donald McKendall at (401) 949-9955 or


Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

No Damage Too Large Or Too Small

7/27/2017 (Permalink)

Your home is truly a reflection of you, your tastes and your personality. Suffering damage to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique - in how it started, the emotions experienced and the extent of the damage.

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO Franchise Professionals have professionally restored property for over 40 years.

SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO Professionals have the experience to do the job right!

What is Red Nose Day?

5/15/2017 (Permalink)

General What is Red Nose Day? Red Nose Day

Known as Comic Relief, the charity was founded in 1985 by Richard Curtis and comedian Lenny Henry, in response to famine in Ethiopia. For over thirty-years, the charity has primarily focused on the promotion of comedy to showcase what laughter can do for those that live behind the poverty line. This is all done through Red Nose Day.

In Britain, Red Nose Day is a biennial telethon, typically held in March that raises funds to be donated all over the world. However, for the past two years the holiday has formally become introduced to American society, bringing celebrities and every day citizens together in the fight to end child poverty.

This year, the official date is May 25th, 2017.

We at SERVPRO of Northern Rhode Island are traveling all over the state of Rhode Island, doing everything we can to show support to this great cause. So, don’t be afraid to put on those noses and help spread the word!

Start Spring With a TPC Boston Membership!

4/7/2017 (Permalink)

Then course is now open! As a reminder, TPC Boston is welcoming spring with an early-season membership offer now through April 15th. With a membership at TPC Boston, you can entertain clients, improve your game, spend quality time with your family and friends, or even host business meetings.

Membership Includes:

  • Entertaining at the Highest Level
  • Family Privileges
  • TPC Network Access
  • Full Member Event Schedule

There's a lot to look forward to in 2017 at TPC Boston. The TPC Network is growing in size, with over 100 clubs available to TPC Boston Members. TPC will be unveiling two completely redesigned holes by Golf Course Architect, Gil Hanse and welcoming Dell Technologies as the new Title Sponsor of their PGA Tour playoff event. Their highly-rated Clubhouse is continually adding amenities, all without any assessments to members. Make TPC Boston your home away from home in 2017.

If you have any questions about TPC Boston or the benefits of a membership, please contact


Nine Reasons to use SERVPRO of Northern Rhode Island

1/25/2017 (Permalink)


  1. Critical Response – SERVPRO of Northern Rhode Island is equipped with 24-hour emergency response, which means you can get help fast!
  2. Trust – Since 1967, SERVPRO has been earning your trust. You know you can trust the results from our franchise.
  3. Trained Professionals – You want competent results on every job. SERVPRO’s dedication to training ensures the results you receive are professional and efficient.
  4. Communication – The first job of our franchise is to address the needs of the homeowner and to ensure the homeowner is pleased with the service.


  1. Testing Restorability – You will know what can be restored when you put a SERVPRO professional on the job. The difference is obvious!
  2. Professional Equipment – SERVPRO of Northern Rhode Island have access to the proper equipment to handle your loss situation, and know how to use it!
  3. Organization – You need an organized vendor that focuses on the details to make sure the job goes well. That’s SERVPRO of Northern Rhode Island.

Exceed Expectations

  1. Customer Satisfaction – It is our top priority to make you satisfied with our services, which is why we aim to handle jobs both professionally and in a timely manner.
  2. Save Time & Money – Restoration saves both time and money. Be sure to call SERVPRO of Northern Rhode Island to realize the benefits that YOU deserve!

Protocol for Cleaning Swine flu & Norovirus Viruses

12/14/2016 (Permalink)

Our three franchises have the protocol and product to clean!

SERVPRO of Northern Rhode Island recommends the following job process for cleaning:

  • Wear PPE consisting of full Tyvek, full face respirator, gloves and foot protection.
  • Mist the immediate area with the EPA registered disinfectant using the #716 MacroMist II ULV Fogger at a rate of ~8 oz per 2,000 sq. ft or 20,000 cu. ft.
  • Allow a 30 minute dwell time.
  • Ventilate and wipe down with a clean towel.

Swine Flu is an airborne virus. Airborne viruses are only viable outside of a human body for a limited period of time. This type of disease is transmitted by sneezing and coughing. Airborne viruses are generally not transmitted by secondary contact as is the case with many bacterial infections. Please advise customers this treatment is not meant to be a 100% defense against the Swine Flu, and you are not assuming any liability for future outbreaks in treated structures. A carrier of the Swine Flu could easily enter the structure post cleaning and cough or sneeze on others and transmit the disease. The current Swine Flu is a new strain. The information presented is based on the current information being offered by the CDC.

Commercial Buildings-Schools- Nursing Homes




Independently Owned & Operated by McKendall & Associates, Inc.

Looking for a Great Holiday Gift Idea? Give Your Family a Fire Safety Plan!

12/13/2016 (Permalink)

Esmond, RI (Grassroots Newswire) November 16, 2016

The holidays are approaching and many families are finalizing plans for elaborate meals, get-togethers with friends, and decorating with festive lights. Amidst all this planning, Don McKendall of SERVPRO® of Northern Rhode Island reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

“Each year, statistics1 show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing,” said McKendall. “But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.”

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when a fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross (ARC) by supporting the ARC Disaster Responder2 program, and in particular the Home Fire Preparedness Campaign3. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

McKendall encourages all Esmond-area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like5 and what to do when they hear one.
  3. Ensure that all household members know two ways to escape6 from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

“Fire prevention and fire safety planning are two very different things,” said McKendall. “Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.”

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit For more information on SERVPRO® of Northern Rhode Island, please contact Don McKendall at (401) 949-9955 or








Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Baton Rouge Area Foundation

8/26/2016 (Permalink)

How YOU can help those affected by the recent flooding down in Baton Rouge, Louisiana.

The Baton Rouge Area Foundation is currently providing assistance across South Louisiana where it can. The main goal and objective of the Foundation is to get money quickly to where it is needed the most. One way is the Louisiana Relief Fund. The other are through employee assistance funds, where employees can assist their own employees and receive tax deductions for contributions.

What the Foundation is doing today (Via

  • In teams of two, Foundation employees are visiting each of the shelters, seeing what may be needed and making sure the shelters are able to handle the evacuees.
  • They are assisting companies and state agencies in starting employee assistance funds. Donations to the funds are tax deductible.
  • They are beginning to make grants to nonprofits that are responding to the disaster.

For more information about making a donation, please visit

Medal Count Update

8/16/2016 (Permalink)

SERVPRO of Northern Rhode Island has been keenly focused on the recent Olympics taking place in Rio. The past couple of weeks have shown just how dominant our nation can be on the world stage. Whether it’s swimming, gymnastics, basketball, or even track and field, our nation’s athletes are dominating the medal count. As of August 16th, here’s what the standings are:

  1. United States – 27 (G) 24 (S) 26 (B) = 77 total
  2. Great Britain – 16 (G) 17 (S) 8 (B) = 41 total
  3. China – 15 (G) 14 (S) 18 (B) = 47 total
  4. Russia – 11 (G) 12 (S) 13 (B) = 47 total
  5. Germany – 9 (G) 7 (S) 6 (B) = 22 total
  6. Italy – 8 (G) 9 (S) 6 (B) = 23 total
  7. France – 7 (G) 10 (S) 10 (B) = 27 total
  8. Japan – 7 (G) 4 (S) 16 (B) = 27 total
  9. Netherlands – 7 (G) 2 (S) 3 (B) = 12 total
  10. Australia – 6 (G) 7 (S) 9 (B) = 22 total 

With a little less than a week to go, SERVPRO of Northern Rhode Island would like to wish all of the athletes luck, as they all compete to win the gold!




Commercial Clean Up & Restoration Services Rhode Island

3/6/2016 (Permalink)

Commercial Clean Up & Restoration Services Rhode Island

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Northern Rhode Island Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

  • Commercial Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call SERVPRO of Northern Rhode Island at (401) 949-9955!

Tips for Staying Warm

1/7/2016 (Permalink)

With winter fast approaching, many people are thinking about ways to keep their houses warm, without cranking up the heat. It’s simply not always easy to keep a home warm if it’s older and doesn’t have very good insulation. Here are some tips that will not only save money, but will make sure you’re warm and comfortable all winter long:

  • Keep unused rooms closed off – When you close off rooms that are not being used, this allows the room to retain the heat that has already been generated inside of it.
  • If you have ceiling fans, rotate them clockwise – Doing this pushes warm air down towards you, as opposed to generating cold air in the opposite direction.
  • Add layers to your floor(s) – According to the National Energy Foundation, “floors account for as much as 10 percent of heat loss if they are not insulated.” Having rugs with insulation can also prevent cool air from leaking up into floor.
  • Turn off bathroom/kitchen fans – These types of exhaust fans pull hot air out of your home. If you need to use these, do so sparingly.
  • Move your furniture – Do not place your furniture near any large windows or block any radiators. Doing so will prevent the heat from circulating around the room.
  • Dress warm – Do not be afraid to put on layers, make a fire, or drink a nice warm cup of coco. Sometimes these can be the best ways to stay warm and save the most amount of money on heating utilities.

Here at SERVPRO of Northern Rhode Island, we want you and your family to stay warm during the winter season. We understand that disaster can strike at any time and we are ready 24 hours/7 days a week, to help you and your family make any disaster, “Like it never even happened.”

Decoration Tips

12/24/2015 (Permalink)

As the holidays approach, trees, lights, and candles, among many other decorations, are holiday traditions that millions of homes across the nation use to celebrate. Like many other things, there are certain precautions you should take when setting up these decorations to ensure optimal safety for you and your family.

Here are some useful tips:


  • If you choose to buy a fake tree, make sure you buy one that is fire resistant
  • If you buy a real tree, be sure the tree is fresh. Fresh trees are less of a fire hazard and will also live much longer
  • Place the tree away from any fireplaces, radiators, and any other heat sources
  • Make sure the tree is away from high traffic areas


  • Use lights that have been safety tested
  • If any wires have broken or cracked sockets, bare wires, or loose connections, throw them away immediately
  • Make sure outdoor lights are secure to trees, walls, etc.
  • Do not use more than three sets of lights per extension cord.
  • Keep lights out of the reach of children


  • Never light a candle on or by a tree
  • Use non-flammable holders
  • Keep away from other decorations
  • Place them in areas where they cannot be knocked over

Although holiday decorations are not limited to just these three things, you should ensure that any and all types are set up in the safest way possible.

Here at SERVPRO of Northern Rhode Island, we want everyone to have the safest holiday possible. We understand how valuable time spent with friends and family is, and we want everyone to have a happy holiday season!

If you experience any disaster related events over this holiday season, do not hesitate to call us at (401) 949-9955 or visit our website at