Recent Posts

Smoke Damage

3/6/2018 (Permalink)

Types of Smoke Damage

After the fire, a SERVPRO of Northern Rhode Island Professional will test the soot to determine which type of smoke damage occurred. Cleaning procedures will then be based on the information identified during fire damage pretesting.

Types of soot include:

  • Wet Smoke Residues - Result from smoldering fires with low heat. Residues are sticky, smeary and with pungent odors. Smoke webs can be difficult to clean.
  • Dry Smoke Residues - Result from fast burning fires at high temperatures. Residues are often dry, powdery, small, non-smeared smoke particles.
  • Protein Residues - Virtually invisible residues that discolor paints and varnishes. Extreme pungent odor.
  • Fuel Oil Soot - Furnace puff backs distribute fuel oil soot.
  • Other Types of Residues - Tear gas, fingerprint powder, and fire extinguisher residues also need cleanup.

If you need our help call SERVPRO of Northern Rhode Island @ 401-949-9955!

Types of Fire Damage

2/20/2018 (Permalink)

Different kinds of damage can occur when structure or contents burn. Of course, many materials are destroyed in the fire, being partially or completely consumed in the combustion process. Beyond that, further damage happens as heat and smoke residues impact the materials. Even more damage occurs as firefighters attempt to extinguish the fire. Water and other extinguishing agents used to fight the fire can actually cause more damage to the building. In reality, a fire damage consists of several kinds of damages. Materials suffer burning, charring, heat damage, smoke damage, and even water damage.

Levels of Fire Damages

Not all fires result in the same level of damage. Not all fire damages require the same type of restoration procedures. Any particular loss could involve a range of damages from minor to major. A description of three levels of fire damage - minor, medium, and major - will provide an idea of the restoration services required to address each level of loss. 

Minor Fire Damage 

Smoke residues affect only certain rooms or areas. The amount of smoke residues is light to moderate. Restoration may involve dry cleaning and/or wet cleaning of ceilings, walls, floors, and contents. Few areas need to be repainted, and only minor items require replacement. 

Medium Fire Damage 

The amount of smoke residues is moderate, and more materials require wet cleaning to remove residues. The number of areas requiring repainting and items requiring replacement increase. Floors may need to be refinished. Heat damage to drywall, cabinets, and contents requires more materials to be replaced. Contents might be cleaned at the job site. Smoke odors are noticeable, possibly requiring additional deodorization procedures after cleaning. 

Major Fire Damage

Fire and heat damage is severe near the source of the fire. Structural framing and finishes may be charred, requiring structural repairs. Smoke residues are distributed through a large portion of the building, and smoke odors are strong and possibly pungent. Emergency services are needed, such as boarding up the structure, establishing a source of electricity, winterizing the building in cold weather, and removing smoke-filled and charred debris. Restoration will involve extensive cleaning of the structure and probably require restorers to pack and move out all salvageable contents for off-site cleaning. Multiple methods of deodorization are needed to remove smoke odors. 

Mold - Don't Let it Spread!

2/1/2018 (Permalink)

From the Ordinary

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified.

Fungi produce some very useful results. Yeast is a type of fungi used in preparing bread, baked goods, and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and life-saving penicillin is a product of mold (Penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present concerns for some people.

To the Unhealthy

The intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish.

Take Precautions

SERVPRO of Northern Rhode Island handles water damages every day and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

The conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

Help is Here

If you think you might have a problem, call SERVPRO of Northern Rhode Island at (401) 949-9955. Our crew(s) are trained in mold remediation and they will examine the structure for any visible signs of mold. In the event that mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

If extensive mold growth is present, additional assistance may be required. Some situations require the addition of an Indoor Air Quality/Environmental Professional with the specialized equipment and services needed to assess and/or repair the property. You may wish to consult your adjuster if needed.

SERVPRO Extends PGA Tour Sponsorship through 2020

1/17/2018 (Permalink)

Esmond, RI January 17th, 2018 - SERVPRO has extended their sponsorship with the PGA Tour through the 2020 season, retaining their designation as the official cleanup and restoration company of both the PGA Tour and the Champions Tour according to local entrepreneur Donald McKendall, owner of SERVPRO of Northern Rhode Island. SERVPRO's first event of the 2018 PGA Tour season tees up this week with the Farmers Insurance Open at Torrey Pines Golf Course.

"We are proud, both personally and as a part of the SERVPRO family, to be associated with the prestigious and well-respected PGA Tour," said McKendall. "This sponsorship allows us to showcase our capabilities not only to the communities where PGA events are held, but also to the huge television and online audience that follows the Tour. Both individual property owners and commercial facility owners will have the opportunity to learn about SERVPRO and the services offered as they enjoy watching the world's best players compete on the world's most beautiful golf courses."

Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer, reveals that SERVPRO will have a presence at several PGA Tour tournaments in 2018, including The Players Championship and The TOUR Championship. "In addition, we plan to be involved with First Responder events throughout the PGA Tour year," said Steen.

"SERVPRO is a national leader and provider of fire and water cleanup and restoration services, but each SERVPRO Franchise is a local business, operate by a local business person with ties to the community that he or she serves," says Steen. "The wide and growing audience the PGA Tour commands will learn a SERVPRO professional is available in their local community, ready to respond at a moment's notice if things go wrong at their home or business."

SERVPRO of Northern Rhode Island specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened." for both commercial and residential customers. For more information on SERVPRO of Northern Rhode Island, please contact Donald McKendall at (401) 949-9955 or


Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Ice Dams & Water Leaks

1/8/2018 (Permalink)

Tips for Removing Ice Dams

Residents in Rhode Island have been dealing with a record–setting winter and even though wintertime icicles may look charming, they usually signal a serious and costly problem. Hidden behind the ice is water that can work its way under roof shingles and leak into your home or business. If left untreated, ice dams can cause serious damage to your roof, gutters, paint, insulation, drywall, structure and even contribute to mold. There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed.

How do ice dams form?

Ice dams can form whenever water from melting snow re-freezes at the edge of your roof-line. Without roof snow removal, an ice dam may grow large enough to prevent water from draining off the roof. This water can then back up underneath roof shingles and make its way into your home or business.

Preventing Ice Dams

  • Remove snow from your roof after every storm

Use a roof rake to clear snow from the edge of your roof upwards of three to four feet immediately after each storm. In addition to helping prevent an ice dam from forming, this will lessen the stress on your home’s roof. The amount of snow and ice your roof can support will depend on a number of factors, including the roof type and the age and condition of the structure. Keep in mind - if more than a foot of heavy, wet snow and ice has accumulated on your roof, you should have it removed by a professional.

  • Clear downspouts

An easy way to help snow and ice drain off of your roof is to make sure the area around your downspouts is clear. This can help prevent standing water from collecting near the gutter downspout.

Dealing With Existing Ice Dams

  • Melt the ice dam

Fill a nylon stocking with calcium chloride ice melt, and place it vertically across the ice dam so that it melts a channel through the dam. If you try this, make sure you can safely position the ice melt on your roof, and make sure to use calcium chloride, not rock salt. Rock salt will damage your roof. Also, be aware that shrubbery and plants near the gutters or downspouts may be damaged.

  • Seek professional help

 If you cannot safely reach the roof, avoid using a ladder in snowy and icy conditions. Consider hiring a contractor to remove the ice dam.

Checklist before SERVPRO arrives:

  • Disconnect the electrical and remove electronics from the affected area
  • Call your insurance company! Many insurance companies will cover the damage caused by ice dams. Before any professional cleanup, photograph and document the damage.
  • Remove standing water
  • Remove mold-prone items if possible
  • If possible, open the windows to circulate air or use a fan.

Once the ice damn is removed from your roof, contact SERVPRO of Northern Rhode Island to professionally clean, dry, and disinfect the area. Water damage in your home due to ice dams is an unfortunate situation, but SERVPRO of Northern Rhode Island will happily clean up any damage. Protect your roof and home from the hazards of ice dams and call us today at 401-949-9955. 

Children & Dog Safety Tips

1/8/2018 (Permalink)

Via Alysa Danielson from Abandoned Dogs of RI.

Stop the 77! When thinking of dog bites, most people vision a big scary strange dog, growling and bearing teeth. 77% of the time, dog bites come from a family or friends dog. Since most bites come from dogs that your children know, how do we protect them? How do we keep our dogs and children safe? Education!

The one central theme is respect - teaching kids what dogs really like, what they don't like, and when they just need a break! Although they're amazing at dealing with what a family can throw their way, dogs still need your help. Kids can sometimes be scary to dogs because they are KIDS - more unpredictable, more unruly, more uncoordinated and way more likely to get in a  dog's face than most adults. To keep them safe, it's your job to watch and listen. Dogs use their whole bodies to show you how they're feeling. If families can learn to listen to what their dogs are communicating, we can better understand their wants and needs.

Make sure the dogs around your kids are ALWAYS comfortable. Be a hero and at the first sign that they're not - give them a break! Move your child far enough away so that the dog can relax again. After all, if no one is there to protect dogs, they're left with no choice but to protect themselves - and that's something no one wants!

Child & Dog Safety Tips

  • Dogs don't like kisses and hugs! Instead, have your child pet from collar bone to base of tail.
  • When the pets are eating or sleeping - give them space!
  • Kids should always be the "good guys." Taking things away from a dog is a job for adults.
  • Dogs are not toys. They should never be part of "dress up," ridden like a horse, tugged, or pulled. Respect their bodies and their space.

Keep your pets and family safe! For more info and fun educational videos your kids will love, head over to

Quick Action - Post Vandalism

12/27/2017 (Permalink)

Need Vandalism or Graffiti Cleanup Services? - Call Us Today @ (401) 949-9955!

SERVPRO of Northern Rhode Island Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

As experts in deodorization, SERVPRO of Northern Rhode Island Franchise Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

  • SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.
  • Your local SERVPRO Franchise Professional has the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.
  • The science of identifying and eliminating odors can be a tricky thing, so give your local SERVPRO of Northern Rhode Island Franchise Professional a call, and leave the restoration to us, call 401-949-9955.




Fire Loss?

12/21/2017 (Permalink)

After a fire damage devastates your home, your ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced professionals at SERVPRO of Northern Rhode Island will pretest to determine the extent of damage, and then use specialized equipment and cleaning products to clean and protect your structure. Depending on the amount of soot, SERVPRO of Northern Rhode Island professionals may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing.

In other cases, SERVPRO of Northern Rhode Island will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface.

If you have any questions or would like to speak to a SERVPRO representative, please call us at (401) 949-9955 or visit our website.  



Experts in Deodorization

12/12/2017 (Permalink)

As experts in deodorization, SERVPRO of Northern Rhode Island is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it came into contact with any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.




The Mold Remediation Process

12/12/2017 (Permalink)

  1. Emergency Contact - (401) 949-9955 The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  2. Inspection and Mold Damage Assessment We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  3. Mold Containment Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  4. Air Filtration Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  5. Removing Mold and Mold-Infested MaterialsThe mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  6. Cleaning Contents and Belongings We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  7. Restoration Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.