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Ice Dams & Water Leaks

1/8/2018 (Permalink)

Tips for Removing Ice Dams

Residents in Rhode Island have been dealing with a record–setting winter and even though wintertime icicles may look charming, they usually signal a serious and costly problem. Hidden behind the ice is water that can work its way under roof shingles and leak into your home or business. If left untreated, ice dams can cause serious damage to your roof, gutters, paint, insulation, drywall, structure and even contribute to mold. There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed.

How do ice dams form?

Ice dams can form whenever water from melting snow re-freezes at the edge of your roof-line. Without roof snow removal, an ice dam may grow large enough to prevent water from draining off the roof. This water can then back up underneath roof shingles and make its way into your home or business.

Preventing Ice Dams

  • Remove snow from your roof after every storm

Use a roof rake to clear snow from the edge of your roof upwards of three to four feet immediately after each storm. In addition to helping prevent an ice dam from forming, this will lessen the stress on your home’s roof. The amount of snow and ice your roof can support will depend on a number of factors, including the roof type and the age and condition of the structure. Keep in mind - if more than a foot of heavy, wet snow and ice has accumulated on your roof, you should have it removed by a professional.

  • Clear downspouts

An easy way to help snow and ice drain off of your roof is to make sure the area around your downspouts is clear. This can help prevent standing water from collecting near the gutter downspout.

Dealing With Existing Ice Dams

  • Melt the ice dam

Fill a nylon stocking with calcium chloride ice melt, and place it vertically across the ice dam so that it melts a channel through the dam. If you try this, make sure you can safely position the ice melt on your roof, and make sure to use calcium chloride, not rock salt. Rock salt will damage your roof. Also, be aware that shrubbery and plants near the gutters or downspouts may be damaged.

  • Seek professional help

 If you cannot safely reach the roof, avoid using a ladder in snowy and icy conditions. Consider hiring a contractor to remove the ice dam.

Checklist before SERVPRO arrives:

  • Disconnect the electrical and remove electronics from the affected area
  • Call your insurance company! Many insurance companies will cover the damage caused by ice dams. Before any professional cleanup, photograph and document the damage.
  • Remove standing water
  • Remove mold-prone items if possible
  • If possible, open the windows to circulate air or use a fan.

Once the ice damn is removed from your roof, contact SERVPRO of Northern Rhode Island to professionally clean, dry, and disinfect the area. Water damage in your home due to ice dams is an unfortunate situation, but SERVPRO of Northern Rhode Island will happily clean up any damage. Protect your roof and home from the hazards of ice dams and call us today at 401-949-9955. 

Children & Dog Safety Tips

1/8/2018 (Permalink)

Via Alysa Danielson from Abandoned Dogs of RI.

Stop the 77! When thinking of dog bites, most people vision a big scary strange dog, growling and bearing teeth. 77% of the time, dog bites come from a family or friends dog. Since most bites come from dogs that your children know, how do we protect them? How do we keep our dogs and children safe? Education!

The one central theme is respect - teaching kids what dogs really like, what they don't like, and when they just need a break! Although they're amazing at dealing with what a family can throw their way, dogs still need your help. Kids can sometimes be scary to dogs because they are KIDS - more unpredictable, more unruly, more uncoordinated and way more likely to get in a  dog's face than most adults. To keep them safe, it's your job to watch and listen. Dogs use their whole bodies to show you how they're feeling. If families can learn to listen to what their dogs are communicating, we can better understand their wants and needs.

Make sure the dogs around your kids are ALWAYS comfortable. Be a hero and at the first sign that they're not - give them a break! Move your child far enough away so that the dog can relax again. After all, if no one is there to protect dogs, they're left with no choice but to protect themselves - and that's something no one wants!

Child & Dog Safety Tips

  • Dogs don't like kisses and hugs! Instead, have your child pet from collar bone to base of tail.
  • When the pets are eating or sleeping - give them space!
  • Kids should always be the "good guys." Taking things away from a dog is a job for adults.
  • Dogs are not toys. They should never be part of "dress up," ridden like a horse, tugged, or pulled. Respect their bodies and their space.

Keep your pets and family safe! For more info and fun educational videos your kids will love, head over to www.stopthe77.com

Quick Action - Post Vandalism

12/27/2017 (Permalink)

Need Vandalism or Graffiti Cleanup Services? - Call Us Today @ (401) 949-9955!

SERVPRO of Northern Rhode Island Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

As experts in deodorization, SERVPRO of Northern Rhode Island Franchise Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

  • SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.
  • Your local SERVPRO Franchise Professional has the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.
  • The science of identifying and eliminating odors can be a tricky thing, so give your local SERVPRO of Northern Rhode Island Franchise Professional a call, and leave the restoration to us, call 401-949-9955.

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Fire Loss?

12/21/2017 (Permalink)

After a fire damage devastates your home, your ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced professionals at SERVPRO of Northern Rhode Island will pretest to determine the extent of damage, and then use specialized equipment and cleaning products to clean and protect your structure. Depending on the amount of soot, SERVPRO of Northern Rhode Island professionals may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing.

In other cases, SERVPRO of Northern Rhode Island will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface.

If you have any questions or would like to speak to a SERVPRO representative, please call us at (401) 949-9955 or visit our website.  

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Experts in Deodorization

12/12/2017 (Permalink)

As experts in deodorization, SERVPRO of Northern Rhode Island is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it came into contact with any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

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The Mold Remediation Process

12/12/2017 (Permalink)

  1. Emergency Contact - (401) 949-9955 The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  2. Inspection and Mold Damage Assessment We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  3. Mold Containment Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  4. Air Filtration Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  5. Removing Mold and Mold-Infested MaterialsThe mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  6. Cleaning Contents and Belongings We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  7. Restoration Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

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Water Extraction

12/12/2017 (Permalink)

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Move-Out/Pack-Out

If your home requires extensive restoration or cleaning, SERVPRO of Northern Rhode Island can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums 

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove if Needed
  • Inspect Carpet and Remove if Needed

Water Removal Equipment 

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

#WaterDamage

Commercial Water Restoration

12/12/2017 (Permalink)

Commercial Water Damage Restoration

Commercial or Residential Water Damage or Flooding? - Call Us Today @ 401-949-9955!

SERVPRO of Northern Rhode Island Franchise Professionals have the training, experience, and equipment to manage water and fire damage. No matter how big or how small the damage, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

If your building gets hit with a water damage, call SERVPRO of Northern Rhode Island right away and let us clean with care!

#WaterDamage 

Ice Dams 101

11/7/2017 (Permalink)

The cold season brings snow-packed roofs across the East Coast and with snow melt can come damaging ice dams. Serious damage from ice damming is often subtle and slow to appear. Stained ceilings and walls, peeled paint, damaged plaster are all easily recognized and repairable when weather again permits. But other damage is not as obvious and often goes unchecked until very expensive repairs become urgently necessary. Here is how to avoid these frosty formations, and what you should do if they do appear on your roof or cause damage inside your home:

What Are Ice Dams?

An ice dam is a wall of ice that forms at the edge of the roof, usually at the gutters or soffit. When it forms, the water then backs up behind the ice dam and creates a pool of water. This pool of water can leak into your home and cause damage to walls, ceilings, insulation, and flooring.

What Causes Ice Dams?

Ice dams are usually caused by heavy snowfall and improper ventilation in the attic. When the roofing system isn’t working right, indoor heat can rise through the ceiling into the attic and warm the roof surface. Snow on the heated part of the roof melts and flows down until it meets the part of the roof that is below freezing. At that point, the water freezes again. This process of thawing and refreezing is what causes an ice dam.

How to Identify Ice Dams

Below freezing temperatures come with warning signs on the exterior of your home. Here are some warning signs:

Exterior Signs

  • Icicles are usually one of the first warning signs of possible ice dams on your roof – especially if they are large, about 2 to 3 inches or more in diameter.
  • Ice buildup at the roof eaves
  • A buckled drip edge
  • Bowed face boards
  • Bowed exterior faucets

Interior Signs

  • Bubbling paint
  • Buckling joint tape
  • Smells/odors of moisture
  • Bowing baseboards
  • Dark stains on hardwood floors
  • Signs of mold, mildew, and air quality
  • Stained ceilings and walls

Preventing Ice Dams

If you think your home may be prone to experiencing an ice dam situation this winter, it’s a good idea to investigate the current condition of your home. Here are a few suggestions for preventing ice dams:

  • Check your roof for air leaks.
  • Ensure your home is well insulated. A well-ventilated attic is a cold attic, and a cold attic will not support the formation of ice dams.
  • Look for signs of inadequate ventilation. If you spot rust spots, rusty nails or a mildew smell these are all signals that moisture has formed on the inside of your roof.
  • Keep gutters clear of leaves and debris. A clogged gutter causes ice and snow to build up.
  • Install snow and ice slides. The slick metal allows snow to slide off the roof before it can melt and spawn an ice dam.
  • Don’t let snow accumulate. Consult a roofing professional to remove snow accumulation from your roof.
  • Inspect your roof regularly for signs of ice dams forming.

If you experience water damage from ice dams and melting snow this winter, call SERVPRO of Northern Rhode Island at (401) 949-9955 to discuss your options and figure out a plan to keep your home and family safe. Our trained technicians can assess the damage caused by the ice dam and work with your insurance company to get all the problems fixed. Learn more about our water removal and water damage restoration services and contact us to schedule an appointment today! 

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The Right Equipment

10/12/2017 (Permalink)

SERVPRO of Northern Rhode Island understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. Our professionals will answer your call with fast action, exceptional equipment, and trained uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and personal property effectively.

Psychrometrics

Psychrometry is the study of air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO Franchise Professional to create the proper atmosphere for more efficient drying.

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process.

Restoration professionals must establish an environment favorable for drying. The restoration professional must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions, without causing secondary damages through improper drying processes.

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