Recent Posts

Removing Oily Soils

7/6/2017 (Permalink)

Oily soils are removed in different ways. Some oily soils are light enough to be emulsified in water-based detergents. Other oily soils may be too heavy for detergents to be effective in removing them. These heavier soils can be dissolved with oil-based solvents.

Emulsifying Oily Soils with Detergents

Can we put something into water to help us clean oily soils? Yes - detergents! Water-based detergents are able to dissolve in water, but they are also able to attach to oily soils. Detergents pull the oily soils away from the surface, so we can extract the soils with the detergent.

Detergent molecules are made so that they have a water-loving head and an oil-loving tail.

The makeup of the tail of a detergent molecule is similar to the makeup of oil, gasoline, grease, and animal fats. The detergent's tail will dissolve substances similar to grease and oil. The head of the detergent molecule breaks oily soils apart and the head pulls them into the water, creating an emulsion. An emulsion means that the detergent acts as a connecting link between oil and water molecules, allowing them to be mixed evenly through the cleaning solution. The cleaning solution can then be rinsed out along with the emulsified soils.

Detergents have some drawbacks. If they are not rinsed thoroughly, they leave a sticky residue. Also, when detergents combine with hard water (water that contains minerals, such as calcium or magnesium), they make a salt. These salts will not dissolve in water, so they slow down the cleaning action of the detergent and form a scum.

Evaluating Mold

6/21/2017 (Permalink)

Here at SERVPRO of Northern Rhode Island, we care about proper restoration of your structure. In most water damage situations, excessive mold growth is not a problem and our professionals can safely restore your building to preloss condition. The need to address the presence of mold can only be determined by an on-site, indoor environmental inspection. please keep in mind that we do not interpret insurance policies or coverage; you must consult your insurance company to determine the scope of policy coverage.

Health Concerns 

Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for "at risk" people, which might include immune suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and severe allergies. However, anyone may experience health problems associated with exposure to mold in damp buildings.

Possible health effects include: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses. 

People most at risk include:

  • Infants and children.
  • Pregnant women.
  • The elderly.
  • People with compromised respiratory systems or asthma and allergies.
  • People with weakened immune systems.

How-To Remediate

6/21/2017 (Permalink)

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Either traditional methods of remediation could be used to remove mold from the affected areas or modern techniques may be necessary, depending on the type and size of the job.

A mold remediation specialist will likely begin the cleaning process by thoroughly vacuuming the contaminated areas using a HEPA vacuum with a high-efficiency filter to catch mold spores. They will then begin a detailed cleaning process involving mold removal tools such as a HEPA filtered sander, followed by the damp wiping of surfaces with an effective cleaning solution, such as antimicrobial solutions, while continuing to HEPA vacuum simultaneously.

Modern techniques may call for dry ice blasting technology, usually performed on large commercial properties.

Non-Porous Materials - (e.g. glass, metal, hard plastic) that once had mold on them can be used again after they have been completely cleaned. Because the materials are non-porous, there will be no more mold below the surface so cleaning the surface mold will take care of the problem.

In addition, technicians can also clean furniture, decorative items, curtains, clothing, and other items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings; and we are trained to remove odors and deodorization using fogging equipment.

If you have any questions, please do not hesitate to give us a call at (401) 949-9955!

2017 IICRC Water Types

6/15/2017 (Permalink)

Category 1

This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains (bubblers), etc. But, category one can quickly degrade into category two.

Category 2

Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. This category of liquid used to be called "gray water," and is described as having a level of contaminates that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine, but not feces. 

Category 3

Black water contains pathogenic agents and is grossly unsanitary. This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backups, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.


Category 1 & 2 can become Category 3 if those types travel from a cleaner space to a dirty one.

Ground water is considered by the EPA to be Category 3. Water outside could contain outdoor pollutants and carry them into the living structure causing health risks.

Water Remediation

6/13/2017 (Permalink)

Water disaster's never happen when it’s convenient. From flooding to a busted pipe, water damage can happen to anyone. Turn a disaster into nothing but a bad memory by acting quickly.

Professional water damage remediation is the best solution to prevent future problems and make any disaster, "Like it never even happened."

Your First Steps After Flooding

Start by assessing the situation. Is your home safe to stay in? Is it safe to try and remove anything on your own? If your electricity is still on; water around outlets and electric cables could prevent serious hazards. If you don’t feel safe, don’t try to move anything out of the damaged area on your own.

What To Do While You Wait

While you’re waiting for our crew to arrive, there are several things you can do, such as:

  • Wipe water away from loose items and wood furniture
  • Mop away excess water
  • Gather any loose objects, including lamps and pictures on the wall
  • Turn your air conditioning on to aid in the drying process
  • Prop up wet cushions
  • Take up rugs from the floor and hang to dry

All of this speeds up the drying process and prevents any loose objects from being damaged during the restoration process.

SERVPRO’s Water Restoration Process

Our six step process begins when you contact us. We’ll ask questions to initially assess the situation. We’ll then send out a team to test and inspect the area to determine the full extent of the damage.

During the third step, we remove water from the area using powerful vacuums to prevent mold growth. The next step involves fully drying the area and removing water in areas that aren’t as obvious, such as in your walls. During out last two steps, we thoroughly clean and sanitize the area and restore any damaged walls, carpet, floor and more.

Contact Today

The longer you wait to start the cleanup, the more likely it is for mold to grow. Don’t try to clean up after a major flood on your own. Let our professional team and equipment handle all the work for you.

Are you dealing with flood damage? Contact SERVPRO any time for an emergency water damage restoration team.

Commercial Storm Damage

5/26/2017 (Permalink)

When your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of Northern Rhode Island provides professional cleaning and emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any size disaster. Learn more about our commercial services.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there with the help you need!

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professional's study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Call SERVPRO of Northern Rhode Island @ 401-949-9955 or visit our website!

Commercial Services

5/26/2017 (Permalink)

At SERVPRO of Northern Rhode Island, we understand how devastating flooding and water damage can be to your business. Maintaining a clean and safe environment, could make all of the difference between completing a business transaction or not. To ensure that your business does not get disrupted upon experiencing a water damage, give us a call and we’ll be there fast with the help you need!

SERVPRO of Northern Rhode Island has the necessary training, experience, and equipment to handle small and large scale flooding and water damage emergencies. Our highly skilled technicians are thoroughly trained in the areas of:

  • Water Damage Restoration
  • Applied Structural Drying
  • Odor Control
  • Upholstery & Fabric Cleaning

SERVPRO of Northern Rhode Island can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

For more information, please visit our Facebook page!

Memorial Day Safety Tips

5/24/2017 (Permalink)

Fire Damage Memorial Day Safety Tips United States of America

Here at SERVPRO of Northern Rhode Island, we never want to see anyone in our community ever get hurt. To ensure the well-being and safety during this Memorial Day weekend, be sure to adhere to the following safety tips:


  1. Never leave a grill unattended.
  2. Have a fire extinguisher handy.
  3. Clean of any excess grease.


  1. Keep the food heated until it is finally served.
  2. Keep cold food on ice or refrigerated.
  3. Cover all dishes to keep insects and over animals away.


  1. Wear a hat and sunglasses.
  2. Use sunscreen with an appropriate SPF.
  3. Reapply sunscreen when swimming.


  1. Prepare your car for road trips.
  2. Plan your route ahead of time.
  3. NEVER drive after drinking!

For more safety tips, please visit the American Safety Council. Here at SERVPRO of Northern Rhode Island, we would like to wish everyone a happy, fun, and safe Memorial Day weekend. Remember, this holiday commemorates those that have lost their lives serving this great nation. Be sure to celebrate responsibly and thank those that have and currently are serving!

Commercial Water Cleanup

5/23/2017 (Permalink)

SERVPRO of Northern Rhode Island franchise has the training, experience, and equipment to manage water and flooding damage. Recently a large water damage in a Providence commercial building was completed. The water was removed quickly to mitigate the damage and manage the water repair restoration project through to its completion and customer satisfaction. We specialize in these areas for commercial and residential disaster clean up:

  • Water Damage Restoration
  • Applied Structural Drying
  • Odor Control Technician
  • Upholstery & Fabric Cleaning

A good business disaster recovery plan is needed to get the business up and operating with minimal downtime. Let us be your service pros of cleaning with care. We’ll make it "Like it never even happened."

Call SERVPRO of Northern Rhode Island @ (401) 949-9955 or feel free to visit our website!

What is Red Nose Day?

5/15/2017 (Permalink)

General What is Red Nose Day? Red Nose Day

Known as Comic Relief, the charity was founded in 1985 by Richard Curtis and comedian Lenny Henry, in response to famine in Ethiopia. For over thirty-years, the charity has primarily focused on the promotion of comedy to showcase what laughter can do for those that live behind the poverty line. This is all done through Red Nose Day.

In Britain, Red Nose Day is a biennial telethon, typically held in March that raises funds to be donated all over the world. However, for the past two years the holiday has formally become introduced to American society, bringing celebrities and every day citizens together in the fight to end child poverty.

This year, the official date is May 25th, 2017.

We at SERVPRO of Northern Rhode Island are traveling all over the state of Rhode Island, doing everything we can to show support to this great cause. So, don’t be afraid to put on those noses and help spread the word!